Frequently Asked Questions

We understand that you may have questions before beginning care. Below are answers to some of the most common questions about services at Roots & Wings Mental Health. If you have additional questions, please contact us for more information.

What areas do you service?

We provide telehealth psychiatric care for children, adolescents, and adults throughout Alaska, Iowa, Kansa, Oregon, and Nevada. You must be physically located in one of these states during your appointment.

What are your fees & do you offer a reduced-fee for qualifying patients?

Yes. Knowing the cost of care should be simple. Roots & Wings Mental Health LLC offers private-pay psychiatric care, with reduced fees available for qualifying patients.

What are the standard appointment fees?

Service	Fee
Initial psychiatric evaluation	$300
Medication-management follow-up	$175

Reduced-Fee Options

If cost is a concern, please reach out before scheduling. Reduced starting fees may be available based on your circumstances and the practice’s availability.

We’ll work together.

Your agreed fees will be provided before care begins. If your circumstances change, please let us know so we can discuss your options.

How do I request a reduced fee?

Contact us before your first appointment.

Do you accept insurance?

Roots & Wings Mental Health is currently a self-pay practice. Reduced-fees are available to patients. Superbills are available upon request. Insurance reimbursement depends on your plan and is not guaranteed.

How fast can I get in to see the provider?

We offer timely appointments and keep openings available for new patients. Check our online booking page for current availability. If you need an earlier appointment, call or text us and we’ll do our best to help.

Are appointments offered virtually?

Yes. Roots & Wings Mental Health provides psychiatric services through secure telehealth appointments. Patients must be physically located in a state where the provider is licensed to practice at the time of the appointment.

What ages do you see?

Roots & Wings Mental Health provides psychiatric care for children, adolescents, and adults across the lifespan.

Do you provide medication management?

Yes. Medication management is available when clinically appropriate as part of an individualized treatment plan.

Do you prescribe controlled medications?

Controlled medications may be prescribed when clinically appropriate following a comprehensive evaluation. An appointment does not guarantee that a specific medication will be prescribed.

What is your cancellation policy?

We ask that patients provide at least 48 hours’ notice when cancelling or rescheduling an appointment. Late cancellations and missed appointments may be subject to a fee. Multiple missed appointments may result in discharge from the practice.

What should I do if I am experiencing an emergency?

Call 911. Roots & Wings Mental Health does not provide emergency services. Call 911 or go to the nearest Emergency Department. If you are experiencing a suicidal or homicidal crisis, call or text 988 to reach the Suicide & Crisis Lifeline.

Questions about affordability? Let’s talk through your options!

Call or Text “START” to 213-559-1652

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